What to ask a hotel before you book with a baby

Most of the surprises on a hotel stay with a baby come from things nobody thought to ask: the cot that turns out to be "subject to availability", the family room that can't fit it, or the breakfast deal that only works if an adult pays for theirs. A five-minute email to the hotel before you book sorts most of it out.

This checklist pulls together the published policies of Premier Inn, Travelodge, Holiday Inn, Center Parcs, Haven and Butlin's, plus the Lullaby Trust's safer sleep advice, checked October 2026. Hotels change their rules, so treat it as a list of questions, not answers.

Key facts

Short answer: Before you book, ask the hotel whether it has a cot and whether it's free, how to reserve one, whether bedding comes with it and whether your baby counts towards the room's maximum occupancy. Get the answers in writing, because chains differ a lot: Premier Inn's travel cots are free on request but come without blankets, Travelodge says under-2s don't need adding to the booking but you contact the hotel for a cot, and Holiday Inn's cot is complimentary under Kids Stay Free even though some hotel pages list a fee. When you arrive, check the cot against the Lullaby Trust's list: a firm, flat, waterproof mattress with no gaps, nothing soft inside, and placed away from radiators, windows and air conditioning.

Quick answers

QuestionAnswer
What's the most important thing to ask?Whether there's a cot, whether it's free, and how to reserve it. At Travelodge you contact the hotel directly; at Premier Inn cots are on request (Travelodge: FAQs, Premier Inn: our rooms)
Do hotels provide cot bedding?Often not. Premier Inn's travel cots have no blankets, and Center Parcs, Haven and Butlin's all ask you to bring your own bedding
Does my baby count towards the room limit?It depends on the chain. Travelodge family rooms take a maximum of five, including babies. Premier Inn and Holiday Inn don't say whether a baby in a cot counts, so ask (Travelodge: booking terms)
Do I need to add my baby to the booking?At Travelodge, not if they're under 2, but you contact the hotel for a cot. Elsewhere, check the booking form and terms
Should I ask about the mattress?Yes. The Lullaby Trust says a provided cot mattress should be firm and flat with no rips, tears or sagging, have a waterproof cover, and be cleaned after each use with fresh bedding (Lullaby Trust: safer sleep on holiday)
What room temperature is right for a baby?16 to 20°C, says the Lullaby Trust, so ask whether you can control the heating or air conditioning
Can I trust a hotel cot to be safe?Check it yourself. The Lullaby Trust warns hotel cots don't always follow safer sleep guidelines

The cot: ask these first

The cot is the one thing that can make or break the stay, and the chains handle it in very different ways.

Mattress and bedding

If you'd rather not rely on what's provided, the Lullaby Trust says a travel cot of your own is fine as a main sleep space if the mattress is firm, flat, in good condition and meets British safety standards. Don't put folded blankets or a quilt underneath to make it "more comfortable". See our best travel cots.

Room size and who counts

Heating, cooling and noise

The Lullaby Trust says the ideal room temperature for a baby is 16 to 20°C, and the cot should be placed away from radiators, windows and air conditioning (Lullaby Trust).

Food, milk and breakfast

Arriving, leaving and cancelling

A message you can send the hotel

Copy this, fill in the gaps and email it to the hotel itself rather than central reservations, since it's the hotel team that sets up the cot.

Hello,

We're booking a room for [dates] for [number] adults and our baby, who will be [age] months old. Could you let me know:

1. Do you have a cot for our room, is there a charge, and can you reserve one for us?
2. Does the cot have a mattress, and is it cleaned between guests? Is any cot bedding provided?
3. Does our baby count towards the room's maximum occupancy, and will a cot fit with all the beds in use?
4. Can we control the heating or air conditioning in the room?
5. Is there a fridge, microwave or kettle we can use for milk?
6. Do you have highchairs in the restaurant?

Thank you,
[Your name]

When you arrive: check the cot

The Lullaby Trust says hotel cots don't always follow safer sleep guidelines, so it's worth a two-minute check before the first nap. A cot should have (Lullaby Trust):

Then:

If the cot isn't right, ask reception for another, or use your own travel cot if you've brought one.

Holiday parks work differently

Holiday parks publish their baby policies more clearly than most hotels, but what's included still varies:

Holiday parkCotBedding
Center ParcsFree cot and highchair in every lodge, for under-2sNot provided, bring your own
HavenHire at most parks, subject to availabilityNo mattress or bedding with the cot
Butlin's£10 for under-2s, added before you arriveNo mattress or bedding with the cot

Checklist before you book

More on staying away with a baby

Sources

Back to hotels and stays.

Last checked and updated: · Kiddieko · How we check facts

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